Creating a performance-driven culture @ a small company

Situation

• A new CEO at a long-established, financially-troubled company was tasked with turning the company around

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• The CEO realized that performance was not being reviewed on a regular basis and needed to get the company focused on metrics to drive financial improvement 

Task

• Help the CEO by creating and implementing a step-by-step approach to establishing a performance-driven culture on his behalf

Action

• Determined the set of lagging KPIs that the company needed to measure

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• Worked cross-functionally to identify the corresponding leading KPIs for those lagging KPIs and cascaded them down

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• Implemented monthly business reviews

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• Implemented a communication strategy to engage people in the company's financial performance.

Result

• Established a regular cadence of evaluating performance and implementing corrective measures

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• Created a performance-driven culture where individuals could see how their work contributed to the company's financial performance​